PRIVACY POLICY:  updated: December 2025

WHAT PERSONAL DATA WE COLLECT AND WHY WE COLLECT IT, & YOUR RIGHTS

At Aura Adorns, we are committed to respect your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit www.auraadorns.com.au, make a purchase, or interact with us. We operate from South Australia, Australia, and comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. Information We Collect

We collect personal information that enables us to provide you with a seamless shopping experience and fulfil your orders. This may include your name, email address, phone number, billing and shipping address, and details relating to your purchases. When you place an order, our payment partners securely process your payment information; we do not store full card details.

We also collect technical and usage data when you browse our website, such as your IP address, browser type, device information, and interactions with our pages. Cookies and similar technologies help us understand how you use our site and allow us to personalise your experience. You may disable cookies through your browser settings, though some features may not function as intended.

Optional information—such as wishlist items, product reviews, or interactions with our social media channels—may also be collected when you choose to provide it.

2. We do not Share Your Information

We do not sell your personal information. However, we may share it with trusted third‑party service providers who assist in operating our business. These may include:

  • Payment processors such as Stripe or PayPal, Woocommerce payment methods
  • We do not store your card details or any payment processing information, nor we have access to them. All payment methods and sensitive data are securely handled and stored by trusted, industry‑standard payment technologies.
  • Shipping and logistics partners
  • Website hosting, analytics, and IT service providers
  • Email and marketing platforms
  • Fraud prevention and security services

These partners are required to protect your information and use it only for the services they provide. We may also disclose information if required by law or to protect our rights, safety, or property.

3. HOW LONG WE RETAIN YOUR DATA

We retain your personal information only for as long as it is reasonably necessary to fulfil the purposes for which it was collected. This includes completing your purchases, providing customer support, maintaining accurate business records, and meeting our legal and regulatory obligations. Order information may be kept for accounting, tax, and warranty purposes, while marketing preferences are retained until you choose to update or opt out of them.

If you request that your information be deleted, we will take reasonable steps to remove it unless we are required to retain certain details for legal, security, or operational reasons. Once information is no longer needed, it is securely deleted or anonymised so it can no longer be linked to you.

4. International Transfers

Some of our service providers may be located outside Australia. When your information is transferred internationally, we ensure that appropriate safeguards are in place to protect your privacy in accordance with the local institutes.

5. Data Security

We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. While we use industry‑standard security measures, no method of online transmission is completely secure, and we cannot guarantee absolute protection.

6. Age and Eligibility to Use Our Services

Aura Adorns does not knowingly collect personal information from individuals under the age of 18. If we become aware that such information has been collected, we will take steps to delete it. Aura Adorns sells, promotes and ships the products and provide customers services to people aged 18 or over. 

7. Third‑Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices or content of these third‑party sites and encourage you to review their policies.

8. WHAT RIGHTS YOU HAVE OVER YOUR DATA

You have the right to access and manage the personal information we hold about you. If you have created an account or made a purchase, you may request a copy of the personal data we store, along with details about how it is used. You may also ask us to correct any information that is inaccurate, incomplete, or outdated so that your details remain current and reliable.

In certain circumstances, you may request that we delete your personal information. We will take reasonable steps to comply with your request unless we are required to retain specific details for legal, regulatory, or operational reasons, such as tax obligations, fraud prevention, or record‑keeping requirements.

You also have the right to manage your marketing preferences at any time. If you no longer wish to receive promotional emails or updates from Aura Adorns, you may unsubscribe using the link provided in our communications or by contacting us directly.

For clarity, your rights include:

  • The right to access your personal information
  • The right to request corrections
  • The right to request deletion, where appropriate
  • The right to withdraw consent for marketing communications

To exercise any of these rights, you may contact us at info@auraadorns.com.au, and we will respond within a reasonable timeframe

9. CONTACT US

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, you may contact us at:

Aura Adorns  

South Australia, Australia  

Email: info@auraadorns.com.au  

Website: www.auraadorns.com.au